Admin Guide

Set up your congregation and onboard publishers

This guide is for congregation admins, captains, and superusers. It walks through tenant setup, congregation management, publisher onboarding, and where to go for the day-to-day admin work in Public Witness Scheduler.

1. Understand what a tenant congregation is

A tenant congregation manages its own witnessing locations, schedules, and helper relationships. Right now Brutus is operating as an active tenant. Other congregations can remain helpers until their own admins decide to activate their tenant workspace.

Important: Activating a congregation as a tenant does not remove it from helping in another tenant’s campaign. The congregation can still assist elsewhere.

2. Review a congregation’s status

Open Congregations from the main navigation and select the congregation you want to manage. The congregation page shows contact details, assigned locations, members, and whether the congregation is already operating as a tenant.

  1. Open the Congregations menu in the main navigation.
  2. Select the congregation you want to review.
  3. Look at the Tenant congregation settings section to see whether it is already active as a tenant.
Congregation detail page showing tenant congregation settings
The congregation detail page shows contact details, member counts, assigned locations, and the tenant status section.

3. Enable a congregation as its own tenant

If the congregation is not yet operating its own tenant, a congregation admin or captain can activate it from the congregation detail page. Public Witness Scheduler will reuse an existing tenant if one already exists, or create one automatically if it does not.

  1. Go to the congregation’s detail page.
  2. In Tenant congregation settings, choose Enable this congregation as a tenant.
  3. After activation, the congregation can manage its own locations and schedules while still helping in other tenants.
Tip: If the congregation already has an active tenant, the page will say so and you can work inside that tenant without creating a duplicate.

4. Add or update congregation members

Use the PWS Admin area for user onboarding and role changes. That is the fastest place to create congregation users, set their role, and make sure they belong to the correct congregation.

  1. Open Admin from the top-right utility links.
  2. Select Users.
  3. Create a new user or open an existing one.
  4. Set the person’s role and congregation.
  5. Save the user, then give them their login details.
PWS Admin users page showing where congregation members are added and managed
The PWS Admin users page is where you add congregation members, assign roles, and keep user records up to date.

5. Help publishers get started

Once a user account is created, help the publisher sign in, open their profile, and confirm their personal details are complete. They can update their own name, phone number, address, theme, and profile image from the profile page.

  1. Ask the publisher to log in with the credentials you created.
  2. Direct them to Profile in the top-right corner.
  3. Have them update their information so scheduling and messaging stay accurate.
Current PWS login page where a publisher signs in for the first time
Publishers start by signing in on the Public Witness Scheduler login page with the credentials you created for them.

6. Task guides for everyday work

The full walk-throughs for the most common admin and captain tasks live in their own pages:

7. Manage publisher reminders

The short notes that appear on every publisher's home page under Public witnessing reminders live in the admin under Scheduling → Reminders. Add, edit, reorder, or remove them any time — changes are live immediately, no deploy needed.

See the dedicated walk-through with screenshots: Managing publisher reminders.

8. Recommended onboarding checklist for a new congregation admin

  1. Confirm the congregation record is correct.
  2. Decide whether the congregation should remain a helper or activate its own tenant.
  3. Create user accounts for the congregation’s admins and publishers.
  4. Verify congregation and tenant assignments in admin.
  5. Check locations, scheduling surfaces, and member visibility in the main app.